иллюстрация - из сегодняшнего разговора с Agfa support

[leika]

LK буду я
AS будет Agfa support

AS - hello! is that Leah?
LK - yes. it is Leah.
AS - it says here that you have problems with *PACS.
LK - no, PACS is fine, but I can't see the requesition in the text area.
AS - so you can not access the image area? ...
LK - no. I can access the image area ok, but I can't see the requesition in the text area. most probably it's not coming across.
AS - Oh, so you can't see anything in the text area?
LK - no, text area is fine. I just can't see the requesition in the text area. the tab is not there.
AS - oh, so the requesition tab is missing! ...
LK - yeah. it's missing.
AS - ah, I see. and .. did you have it before?
....

и как на такое реагировать? :)))
мы с ним еще долго беседовали. беседа закончилась абсолютно ничем. он мне рассказал очень много про конфигурацию и т.п., но проблему не решил. в конце предложил перезапустить сервер :))

* PACS - Picture archiving and communication system